Equiniti Charter to demonstrate evolution of complaints management platform at their annual customer event.

Wed 16th September 2015

Equiniti Charter is holding their annual customer event at the Grand Connaught Hotel in London on the 22nd September. 

With an action packed agenda, the event will help our clients discover new ways of delivering multi-channel customer service excellence through best practice approaches, case study led presentations and advice from industry professionals. 

The event will also provide a great opportunity for Equiniti Charter to demonstrate the evolution of their complaints management platform which means that clients will be able to process complaints faster than ever before. 

Event Highlights will include:

  • Practical recommendations to help improve complaints handling
  • Improving root case analysis to reap business benefits
  • Mapping the customer experience and improve customer complaints and satisfaction
  • Insight and research into the latest trends for customer complaints and satisfaction


If you are a customer and are interested in attending this event, please contact us on 01932 250000 or email events@charter-uk.com

Event Location 
Grand Connaught Hotel 
61-65 Great Queen Street 
London 
WC28 5DA